U.S / CAN / Int Ph: +1 (647) 812-7292 Call us for Sales & Support | U.S / Canada Toll Free : (833) 859-4245 | Worldwide: +1 (647) 812-7292
Last Modified: July 5, 2020
To establish an account with us, or to enter and use an online chatroom, we may collect the following personal information:
Your chat logs for all chatrooms you participate in or may share personal information in;
Website statistics and analytics data regarding your use of our website and any individual chatrooms, wherever they are embedded;
Other types of raw data relating to how you interact with our website or a chatroom, for example, your browser information and session duration;
Profile photos (where you elect to upload them); and
All other information you voluntarily provide whether on our website, in a chatroom, in your communications with us or otherwise.
Where you elect to create an account using a social media account login provider, for example, using your Google account, you agree and acknowledge that they may provide us with certain profile and account information to establish your account.
Although we may display their forms on our website, when you provide your payment details, you are providing them to Stripe. You acknowledge that Stripe may have their own agreements which apply to you. While we will not have access to your entire credit card number, we will be able to bill your credit card and may have access to certain card and payment details such as the name on your card, billing address and card expiration date. If you have questions regarding our payment processor, please contact us.
We do not sell personal information to third-parties. However, we may use personal information to:
Facilitate the operation of the Dead Simple Chat App, including sharing or providing access to personal information to Third-Party Providers, see below for details;
Bill and collect money owed to us;
Verify your contact information, such as your email address or billing address;
Provide user support or to support and improve the Dead Simple Chat App or your use of a chatroom;
Communicate with you about your account or services we offer;
Send or display informational and promotional materials from us, our partners, advertisers or third parties to you. You may unsubscribe from such communications at any time;
Pursue available legal remedies to us and to prosecute or defend a court, arbitration or similar proceeding;
Block your usage of a chatroom, including by banning IP addresses associated with your account or your username from accessing a chatroom;
To meet legal requirements or seek legal advice from a lawyer in connection with your use of the Dead Simple Chat App or a chatroom; and
To enforce compliance with our Terms and applicable laws, rules and regulations.
For advertising and marketing Dead Simple Chat.
Our paying users may also download chat logs, conversation history and related metadata from chatrooms you participate in. Similarly, in using the Dead Simple Chat App, you acknowledge that while our Terms restrict the unlawful copying and sharing of personal information, we have no ability to preclude other chatroom users from copying and saving your chat history.
We may share personal information and any content collected, uploaded or provided to us if required by law, such as in response to a subpoena, court order or other legal process in any jurisdiction. If we are required by law to make any disclosure of your personal information or content, we may, but are not obligated to, provide you with written notice of such disclosure, if permitted by law.
Absent a court order, subpoena or other legal requirement to disclose personal information or content in our possession or control, you agree that we may also share personal information and content you upload or which is associated with your account to cooperate with law enforcement authorities in the investigation of any criminal matter if we reasonably believe doing so is necessary or beneficial in protecting your safety, or the safety of any third-party.
Our suppliers, partners, independent contractors (collectively " Third-Party Providers ") and/or employees, may have access to, or be shared personal information, including chatroom logs, to use in connection with one or more of the purposes for which the information was collected.
Our Third-Party Providers may have access to personal information in providing services to us, or providing you with access to the Dead Simple Chat App. We may use a variety of Third-Party Providers in order to host the Dead Simple Chat App and facilitate its ordinary use, including for example, hosting servers which store personal information.
Our email and data hosting providers include Google LLC together with their affiliated entities worldwide. For more information on their privacy practices please see https://policies.google.com/
Our application log provider is Datadog, Inc. and their affiliated entities worldwide. For more information on their privacy practices please see https://www.datadoghq.com/legal/privacy/
Our error monitoring software providers include:
LogRocket, Inc and their affiliated entities worldwide. For more information on their privacy practices please see https://logrocket.com/privacy/ and
Bugsnag Inc. and their affiliated entities worldwide. For more information on their privacy practices please see https://docs.bugsnag.com/legal/privacy-policy/
We may also use Google LLC together with their affiliated entities worldwide, in order to use Google Analytics. For details, visit https://analytics.google.com/analytics/web/
We may update the above list of Third-Party Providers from time-to-time as the Dead Simple Chat App continues to evolve. Third-Party Providers may have their own agreements and privacy policies on the collection and use of personal information which either we or you provide them.
As we may have servers, Third-Party Providers, employees and other parties we share your personal information within locations both inside and outside of Canada, your personal information may become subject to foreign laws and foreign legal proceedings.
We may share personal information with our successors if our business or our Dead Simple Chat App are acquired by another legal entity. Disclosure in such circumstances is governed by the Personal Information Protection and Electronic Documents Act , SC 2000, c 5 in Canada.
YOU ACKNOWLEDGE THAT WHEN SHARING PERSONAL INFORMATION ONLINE, THERE IS ALWAYS A RISK OF DATA BREACHES, INCLUDING DATA BREACHES IN WHICH THIRD PARTIES UNLAWFULLY ACCESS OUR SYSTEMS, OR THE SYSTEMS OF OUR THIRD-PARTY PROVIDERS, WHICH STORE PERSONAL INFORMATION.
WHILE WE TAKE MEASURES TO PROTECT PERSONAL INFORMATION, YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS, AGENTS, THIRD-PARTY PROVIDERS OR LICENSORS BE LIABLE, HOWSOEVER CAUSED, INCLUDING BY WAY OF NEGLIGENCE, FOR THE LOSS OR THEFT OF YOUR PERSONAL INFORMATION OR ANY DAMAGES CAUSED AS A RESULT THEREOF, SO LONG AS WE WERE NOT DIRECTLY AND GROSSLY NEGLIGENT IN THE PROTECTION OF SAID INFORMATION.
We keep your personal information for as long as it is required for the purpose for which it was collected. There is no single retention period applicable to the various types of personal information collected. We have internal policies that may change from time to time on how long we maintain chatroom data.
Cookies are small text files sent to and automatically downloaded by your web browser (assuming you have cookies enabled) when you visit our website or use the Dead Simple Chat App. A cookie file is stored in your web browser and allows our website and Third-Party Providers we use to recognize you, track your activity across our and other websites and is usually used in conjunction with logging your IP address.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your computer (in your browser files) or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
Most web browsers also permit you to delete cookies. This is typically done via your web browser's settings, which vary depending on which web browser you use. For details on managing cookies settings using:
For any other web browser, please visit your web browser's official web pages.
Remember choices or settings you have made on the website; or
Remembering your username.